Privacy Policy
Effective Date: July 20, 2025
This Privacy Policy explains how Syntari Solutions Inc. ("Syntari", "we", "our", or "us") collects, uses, processes, stores, and protects your personal information when you use our website, documentcontrolmadeeasy.com (the “Site”), or interact with our services and content.
By accessing or using our Site, you consent to this Privacy Policy. If you do not agree with the terms, please discontinue use.
1. What Personal Data We Collect
We only collect the minimum necessary data to fulfill your request, deliver our products and services, or improve your experience. This may include:
Contact information: name, email address, phone number
Billing information: address, credit card/payment details (processed securely via third-party providers)
Account data: login credentials if you create an account
Inquiry or form data: messages, comments, survey responses
Usage data: IP address, browser type, device identifiers, session information
Cookie data: browsing behavior, page views, referring pages
2. How We Collect Your Information
We collect data through:
Direct interactions (e.g., forms, purchases, course registration)
Automated technologies (e.g., cookies, analytics tools)
Third-party integrations (e.g., payment gateways, email marketing platforms)
3. How We Use Your Information
We use your personal data to:
Deliver digital products and services you purchase
Respond to inquiries and provide support
Send marketing communications (with consent or where permitted by law)
Process payments securely
Improve the functionality, performance, and relevance of our content and services
Serve targeted advertisements (e.g., lookalike audiences on social media)
4. Legal Basis for Processing (GDPR Users)
We process your personal data under one or more of the following lawful bases:
Your explicit consent (e.g., newsletter opt-in)
Performance of a contract (e.g., purchases, account services)
Our legitimate interests (e.g., improving our services, securing the Site)
Legal obligation (e.g., compliance with tax law)
5. Use of Cookies
We use cookies and similar tracking tools to:
Enable basic site functionality
Analyze how you use the Site
Personalize your experience
Display targeted ads across platforms (e.g., Google, Meta)
You can manage cookie preferences through your browser or via opt-out tools like:
We do not currently respond to “Do Not Track” signals.
6. Disclosure to Third Parties
We may share your personal data with:
Payment processors (e.g., Stripe, PayPal, Shopify)
Email marketing platforms (e.g., ConvertKit, Shopify)
Web hosting and analytics providers
Business affiliates or partners in joint ventures (clearly disclosed when applicable)
Legal authorities when required by law
We only share your data with third parties who maintain high privacy standards.
7. International Data Transfers
If you are outside Canada, your data may be transferred and processed in countries with different data protection laws (e.g., the United States). We take steps to safeguard such transfers in accordance with applicable laws (e.g., GDPR Standard Contractual Clauses).
8. Data Retention
We retain your personal information only as long as necessary:
To fulfill the purpose it was collected for
To comply with legal, tax, or accounting obligations
To resolve disputes or enforce agreements
You may request deletion of your data at any time (see Section 12).
9. Security
We implement commercially reasonable measures to protect your data from unauthorized access, disclosure, or misuse. We partner with third-party service providers who are also expected to uphold strong data protection practices.
However, no system is completely secure. In the event of a data breach, we will notify you promptly in accordance with applicable laws.
10. Children’s Privacy
Our Site and Services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it immediately.
11. Your Rights (Depending on Jurisdiction)
You have the right to:
Access or request a copy of your personal data
Correct inaccurate or outdated data
Withdraw consent at any time
Request deletion (“right to be forgotten”)
Object to processing or request restriction
Data portability (receive your data in a common format)
Lodge a complaint with your data protection authority
To exercise these rights, email support@syntarisolutions.com.
12. Unsubscribing from Communications
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting support@syntarisolutions.com.
13. Third-Party Websites
Our Site may link to external sites. We are not responsible for the privacy practices or content of those websites. Please review their policies independently.
14. Disclosure of Your Information
We may disclose personal data:
When required by law, subpoena, or legal process
To enforce our terms or protect our rights
To protect user safety, investigate fraud, or respond to complaints
15. Passwords & Account Security
You are responsible for keeping your username and password confidential. We are not liable for unauthorized access due to your failure to protect this information.
If you suspect unauthorized access, contact us immediately at support@syntarisolutions.com.
16. Anti-Spam Policy
We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive marketing communications from us if:
You opted in
We have a business relationship with you
You have a legitimate interest in receiving updates
You can opt out at any time.
17. Changes to This Policy
We reserve the right to update or revise this Privacy Policy at any time. We will notify you of material changes via email or by posting a prominent notice on the Site.
18. Contact Us
For questions, requests, or concerns related to your data or this Privacy Policy, contact:
Syntari Solutions Inc.
📍 Calgary, Alberta, Canada
📧 support@syntarisolutions.com