Mail Manager Podcast: The Role of A Document Controller
I recently had the pleasure of being interviewed by the Mail Manager crew, where we engaged in a lively discussion about the essential role of a document controller in today’s fast-paced business landscape.
This experience was not only fun, but also an invaluable opportunity to share my unique perspective on document control & management.
During our conversation, we covered a range of topics, including:
The critical role of a document controller
The necessity of quality training in document management
Why training is often overlooked
Signs of poor document management and actionable solutions
The pitfalls of operating reactively rather than proactively
My top 10 tips for enhancing document management practices
**Scroll down to the bottom of this page to find a free, downloadable PDF to help you assess the current state of your document management system!
Have a listen, and let me know what you think in the comments!
Who is Mail Manager?
In our digital age, email has become the primary medium for formal correspondence and essential communication.
As the "letter of today," inboxes are now overflowing with important written actions, agreements, attachments, and more. The sheer volume of emails being sent and received worldwide means that many inboxes are cluttered, disorganized, and chaotic (feel familiar?). This overload results in unsearchable information, making it increasingly difficult to locate critical documents when needed.
Mail Manager is the Outlook email management solution developed by Arup, designed to help project- and client-based businesses eliminate their email headaches. By providing tools to organize and streamline email communication, Mail Manager helps ensure that important information is accessible and manageable.
For more insights on effective email management, check them out here: Why Email Matters.
Document Control Assessment Tool
During the podcast, we discussed the 10 signs of an effective document control strategy, the 10 indicators of a poor one, and the essential steps to improve your critical document management processes.
To assist you in evaluating your document control system's effectiveness, I’ve created a comprehensive cheat sheet. This tool will help you quickly assess the quality of your document control practices. Simply enter your information below, and it will be emailed directly to your inbox!
What are document controller key skills?
Check out this blog post to discover the top 10 skills for document controllers.
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